Legal

Refund Policy

Last updated: 16 July 2026

Zerupt is a subscription software service operated by Malak Star Software Solutions Pvt. Ltd. This policy explains how our free trial, cancellations, and refunds work. We have written it in plain language so it is easy to follow, whatever kind of business you run.

01

Free trial

Every new account starts with a 14-day free trial. We do not charge you during the trial. You are only billed if you continue after the trial ends.

02

30-day money-back guarantee

If you are charged for a paid subscription and are not satisfied, you can request a full refund within 30 days of that charge. We refund the full amount you paid for that billing period, no questions asked.

03

Cancelling your subscription

You can cancel at any time from your account settings or by contacting us. When you cancel, your subscription stays active until the end of the billing period you already paid for, and it is not renewed after that. We do not charge you again once you cancel.

04

After the 30 days

Beyond the 30-day window, fees for a billing period that has already started are non-refundable, and we do not refund unused time or partial periods, except where the law of your country requires it. You can still cancel at any time to stop future charges.

05

How refunds are processed

Approved refunds are returned to your original payment method through our authorized third-party payment processor. Refunds usually appear within 14 days, depending on your bank or card provider.

06

How to request a refund or get help

Contact us at hussain@zerupt.com and we will help. You can also manage your subscription and view receipts through the links in your payment confirmation email. Include your account email so we can find your subscription quickly.

07

Contact

Malak Star Software Solutions Pvt. Ltd., Nichli Pole, Banswara, Rajasthan, India, 327001. Email: hussain@zerupt.com.